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Troubleshooting the clipper.

Scottie Elliott avatar
Written by Scottie Elliott
Updated over a week ago

If you're having trouble with clipper on a particular site it could be the way that site has been built. On some sites, you may need to try one of the following tricks in order for the item to save.

1.) Drag your cursor over the image you want then left click, and drag and drop the image into the view window on the clipper.

2.) Right-click on the image you want to save and select Gather in the drop-down menu. The image will then auto-populate in the view window.

Please note: When you come across an image you are having trouble saving if you can zoom in and out or view it in 360, our clipper does not recognize the image as an image file.

In some cases, you can open the image to a stagnant image and then use one of the methods above to add the image to the view window. 

3.) On some rare sites, the image won't save at all, but the data will. In the video below, I show you how you can easily save the data and then add the image to the existing item.

Please reach out to us at or via the In-App chat within your Gather account if you have questions.

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