Money-back Guarantee Policy

Learn our money-back guarantee policy here

Scottie Elliott avatar
Written by Scottie Elliott
Updated over a week ago

We're confident that you'll love it, but we understand that sometimes things don't work out. That's why we offer a 30-day money-back guarantee.

Here's how our policy works:

  1. Eligibility: To be eligible for a refund, you must have purchased Gather within the last 30 days.

  2. Refund Process: To initiate the refund process, please contact our customer support team at or via the in-app chat to let us know you were unsatisfied and would like a refund.

  3. Refund Amount: We'll refund you the full purchase amount of the SaaS product. This includes any one-time fees or recurring subscription fees paid within the last 30 days.

  4. Refund Method: Refunds will be issued to the original payment method used for the purchase. If the original payment method is no longer available, we'll work with you to issue the refund in an alternate method.

  5. Termination of Service: If you receive a refund, your access to our SaaS product will be terminated immediately.

We want to ensure our customers are completely satisfied, and we believe our 30-day money-back guarantee shows our commitment to our customers. If you have any questions or concerns, please don't hesitate to contact us.

Did this answer your question?