We're confident that you'll love it, but we understand that sometimes things don't work out. That's why we offer a 30-day money-back guarantee.
Here's how our policy works:
Eligibility: To be eligible for a refund, you must have purchased Gather within the last 30 days. (*Refunds are not available to previous Gather customers)
Refund Process: To initiate the refund process, please contact our customer support team at support@gatherit.co or via the in-app chat to let us know you were unsatisfied and would like a refund.
Refund Amount: We'll refund you the full purchase amount of the SaaS product. This includes any one-time fees or recurring subscription fees paid within the last 30 days.
Refund Method: Refunds will be issued to the original payment method used for the purchase. If the original payment method is no longer available, we'll work with you to issue the refund in an alternate method.
Termination of Service: If you receive a refund, your access to our SaaS product will be terminated immediately.
We want to ensure our customers are completely satisfied, and we believe our 30-day money-back guarantee shows our commitment to our customers. If you have any questions or concerns, please don't hesitate to contact us.