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Screen Appears Cut Off or Zoomed In

Learn how to fix display issues where parts of Gather appear cut off or zoomed in by adjusting your browser zoom or display scaling settings.

Written by Scottie Elliott

If parts of your Gather screen appear cut off, overlapping, or zoomed in (for example, buttons at the bottom of a page are hidden or the top of the screen is clipped), it's usually caused by your browser zoom level or your computer's display scaling. It's quick to fix.

What It Looks Like

You might notice:

  • Page headers or navigation are partially hidden at the top of the screen

  • Buttons like Save or Cancel are cut off at the bottom

  • Content feels cramped or overlapping

  • Settings pages or modals don't fit on your screen

How to Fix It

Option 1: Reset Your Browser Zoom (Quickest Fix)

Your browser may be set to a zoom level higher than 100%, which makes everything on the page appear larger than intended.

  • On a PC: Press Ctrl + 0 (zero) to reset your browser zoom to 100%

  • On a Mac: Press Cmd + 0 (zero) to reset your browser zoom to 100%

If 100% still feels too large, try zooming out slightly:

  • On a PC: Press Ctrl + - (minus) to zoom out

  • On a Mac: Press Cmd + - (minus) to zoom out

Many users find that 80 to 90% works best for their screen size.

💡 You can check your current zoom level by looking at the magnifying glass icon in Chrome's address bar. If your zoom is anything other than 100%, you'll see a percentage there.

Option 2: Check Your Browser's Default Zoom Setting

Browsers like Chrome and Edge have a default zoom setting that affects all websites. If it was changed from 100%, it could be causing the issue.

In Google Chrome:

  1. Click the three-dot menu (⋮) in the upper-right corner of Chrome.

  2. Go to Settings.

  3. Click Appearance in the left sidebar.

  4. Find Page Zoom and set it to 100% (or lower if needed).

In Microsoft Edge:

  1. Click the three-dot menu (⋯) in the upper-right corner of Edge.

  2. Go to Settings.

  3. Click Appearance in the left sidebar.

  4. Find Page Zoom and set it to 100%.

Option 3: Check Your Display Scaling (Windows)

Windows computers often have display scaling set above 100%, especially laptops with high-resolution screens. This can make web content appear larger than expected.

  1. Right-click on your desktop and select Display settings.

  2. Under Scale & layout, find Scale.

  3. If it's set to 125% or 150%, try lowering it to 100%.

Note: Changing your display scaling affects everything on your screen, not just Gather. If you'd rather keep your scaling higher, adjusting your browser zoom (Option 1 or 2) is a better approach.

Why Does This Happen?

This is common with web applications in general. It happens because:

  • Browsers remember zoom settings for each website, so you may have zoomed in at some point without noticing

  • Windows display scaling is often set to 125% or 150% by default on newer laptops

  • Different monitors and screen sizes display web content at different scales

If you're seeing this on one computer but not another, the zoom or display scaling settings are different between the two.

Still Having Trouble?

If adjusting your zoom and display settings doesn't fix it, reach out to us using the chat icon in the lower-right corner of your screen and we'll help you troubleshoot.

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