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Trouble Shooting
Trouble Shooting
Having issues with Gather? Start here.
5 articles in this collection
Written by
Scottie Elliott
and
Marie Parajes
PDF attachments are not included in the spec sheets and packages.
What to do when PDF files are not getting included in the spec package.
Written by
Marie Parajes
Updated over a week ago
Gather page is slow to load or stuck on loading.
What to do if Gather is loading slowly.
Written by
Marie Parajes
Updated over a week ago
Designer discount and mark-up didn't auto-populate even though they are set on the contact list.
Learn why your discount and mark-up are not showing up when you're adding an item.
Written by
Marie Parajes
Updated over a week ago
Gather sign-in page says, "Your connection is private."
Learn why your page shows this warning and how to fix it.
Written by
Marie Parajes
Updated over a week ago
Clearing Your Browser Cache
How and why you should clear your cache...
Written by
Scottie Elliott
Updated over a week ago